AI Customer Service

Gorgias is an AI customer service platform built for e-commerce. Deep integrations with Shopify/BigCommerce let agents see store & order context inside the support workflow. The default helpdesk for Shopify merchants.

AI chatbot for domestic e-commerce

Tidio is an AI customer service & live chat platform for SMB e-commerce. Lyro AI automates daily conversations, order queries, and product recommendations. A low-barrier 24/7 support choice for Shopify/WooCommerce merchants.

NetEase smart customer service platform

AI-powered customer service and helpdesk software.

Leading Chinese omnichannel AI customer service

Omnichannel AI customer service platform

Unified ecommerce helpdesk combining email, AI live chat, social, SMS, and VoIP with an AI Agent.

QuickCEP is a global consumer AI Agent platform for e-commerce businesses, powered by ChatGPT. It offers product recommendations, order status, returns handling, and AI email copilot, with deep Shopify integration.

AI customer service agent that integrates with Intercom, Zendesk, Gorgias, Freshdesk, HubSpot and Shopify to resolve support tickets at around $0.10 each. 30-day free trial.

JishiYu AI is an AI-powered customer service and multilingual translation tool built for cross-border e-commerce sellers. It provides automated replies, product Q&A, order handling, and real-time buyer message translation.

Heyday by Hootsuite is a conversational AI customer service platform for e-commerce. Covers site chat, social channels, and sales-in-conversation. The tool for DTC brands to turn support into sales.

AI-powered helpdesk from Freshworks with Freddy AI Agent, Copilot, and Insights for ecommerce support.

Cross-border AI customer service for Shopee/Lazada/TikTok

Enterprise-grade AI agent platform for customer support that resolves complex tickets, takes real actions like refunds, and escalates to humans with full context. No per-seat cost.

Ada is an enterprise AI customer service automation platform. Advanced localization, workflow control, and multilingual chatbots. A representative of large-brand scaled support automation.