AI Customer Service — Paid plans

Gorgias

Paid

SaaS

Gorgias is an AI customer service platform built for e-commerce. Deep integrations with Shopify/BigCommerce let agents see store & order context inside the support workflow. The default helpdesk for Shopify merchants.

WRS AI Sales Agent for Online Stores

Paid

AI Agent

Catalog-aware AI sales agent for online stores: understands shopper intent, searches live products, compares options, and guides the next step toward checkout.

Ada is an enterprise AI customer service automation platform. Advanced localization, workflow control, and multilingual chatbots. A representative of large-brand scaled support automation.

Heyday by Hootsuite is a conversational AI customer service platform for e-commerce. Covers site chat, social channels, and sales-in-conversation. The tool for DTC brands to turn support into sales.