About Microsoft Copilot
Microsoft Copilot is Microsoft's AI assistant, powered by large language models from OpenGPT (GPT) and Microsoft's own models. It's available across Microsoft 365 apps, the web, Windows and Edge, giving ecommerce operators an AI assistant baked into the productivity tools they already use.
Pricing
Check the official site for current plans and pricing.
Key features
- Microsoft 365 integration: draft emails in Outlook, build reports in Excel, summarize meetings in Teams — without leaving the app.
- Web chat at copilot.microsoft.com: conversational interface with image generation in some experiences.
- Copilot for ecommerce and retail: pre-built scenarios for product descriptions, customer communications and merchandising.
- Image generation: Microsoft Designer integration for ad creative and product mockups.
- Enterprise controls: data residency, identity and permission integration via Entra ID (Azure AD).
Pros & cons
Pros
- draft emails in Outlook, build reports in Excel, summarize meetings in Teams — without leaving the app.
- conversational interface with image generation in some experiences.
- pre-built scenarios for product descriptions, customer communications and merchandising.
Cons
- Confirm plan limits and feature gates on the official pricing page
- Best results usually need correct setup and ongoing optimization
Integrations
- Microsoft 365 (Outlook
- Word
- Excel
- PowerPoint
- Teams)
- Microsoft Edge browser sidebar
- Windows 11 system assistant
- Microsoft Dynamics 365 (commerce / customer service) via Copilot Studio
Microsoft Copilot FAQ
Is Copilot included in Microsoft 365?
Pairs well with Microsoft Copilot
Complementary tools sellers often run alongside it.
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